After months of tense negotiations, Amazon and the U.S. Postal Service have reached a new agreement that keeps the bulk of Amazon’s package deliveries with USPS. The deal, reported by Reuters on April 6, ensures USPS will continue handling roughly 80% of Amazon’s existing delivery volume — more than 1 billion packages annually.
That’s significant relief for postal employees who were bracing for a much bigger hit. But losing 20% of volume from USPS’s largest customer is still a serious development, especially with the agency already facing a cash crisis and talk of possible layoffs.
What the Deal Includes
Here’s what we know so far. Amazon will retain about 80% of its current USPS delivery volume, which works out to over 1 billion packages per year. The other 20% — roughly 340 million packages — shifts to Amazon’s own logistics network. Financial terms haven’t been publicly disclosed.
Amazon is USPS’s single largest customer. The Wall Street Journal has reported that Amazon accounts for approximately 1.7 billion of USPS’s roughly 11 billion annual packages, generating around $6 billion in revenue. Losing 20% of that volume translates to approximately $1.2 billion in lost annual revenue — painful, but far less devastating than the complete loss many feared.
Amazon also indicated it will use USPS and contractors to speed up rural deliveries as part of the agreement, which could mean continued or even expanded last-mile work in rural offices.
How We Got Here
Negotiations between Amazon and USPS have been rocky. Amazon publicly accused USPS of walking away from talks in December 2025. In response, USPS opened up its last-mile delivery network to new bidders in January 2026 and launched a competitive bidding platform — essentially signaling it was prepared to find other customers if Amazon wouldn’t agree to terms.
Amazon pushed back against that move and reportedly threatened to cut its USPS delivery business more aggressively. Ultimately, both sides had too much at stake to walk away: Amazon needs USPS for rural reach that its own delivery network can’t match, and USPS needs Amazon’s volume to keep revenue flowing during the worst financial stretch in its history.
What This Means for Postal Employees
Processing facilities will feel the volume drop. A 20% reduction in Amazon packages means fewer parcels moving through plants and distribution centers. Mail handlers (NPMHU) and clerks (APWU) at processing facilities that handle high volumes of Amazon parcels are most likely to see the workload change. This doesn’t necessarily mean immediate job losses, but it adds to the pressure on facilities that are already being consolidated under the network redesign.
Carriers may see less of a change than expected. The deal preserves 80% of Amazon’s USPS volume, and Amazon specifically mentioned using USPS for rural deliveries going forward. If you’re a city carrier (NALC) or rural carrier (NRLCA) in a suburban or rural area, your Amazon parcel volume may stay largely intact. Urban carriers in areas where Amazon’s own delivery network is strongest may see more of a dip.
The revenue hit is real but manageable. Losing an estimated $1.2 billion in annual revenue hurts, but it’s better than losing all $6 billion. The bigger concern is what this does to the agency’s financial trajectory. USPS already lost $9.5 billion in FY2025 and PMG Steiner has warned the agency will run out of cash by early 2027. Every billion matters.
This doesn’t change your pay or benefits. The Amazon deal has no direct impact on base pay, COLA adjustments, step increases, TSP contributions, FERS pension accrual, or PSHB health insurance. These are all governed by union contracts and federal law, not by any single customer relationship.
What About Layoffs and VERA?
This is the question on everyone’s mind. The Amazon volume reduction adds another data point to the layoff and RIF discussion. PMG Steiner told Congress in March that involuntary layoffs are “on the table,” and USPS has hired restructuring consultants Alvarez & Marsal to evaluate all cost-cutting options.
The 2025 VERA round saw about 10,500 employees accept early retirement with a $15,000 incentive. A second VERA round in 2026 is considered likely if the financial situation continues to deteriorate. No official announcement has been made, but the combination of the cash crunch, the Amazon volume cut, and the hiring of restructuring advisers all point in the same direction.
If you’re within five years of retirement eligibility, now is the time to run your numbers. Know your FERS annuity estimate, your TSP balance and projection, and what a VERA offer would actually look like for your situation. Being prepared puts you in a position of strength if an offer materializes.
The Bigger Picture
This deal is a microcosm of where USPS stands in 2026. The agency is fighting to hold onto revenue while dealing with declining mail volume, rising costs, and a Congress that’s slow to act on the borrowing cap. Keeping 80% of Amazon’s business is a win relative to what could have happened, but it’s still a net loss at a time when USPS can’t afford one.
For postal employees, the takeaway is the same one we’ve been emphasizing: the financial pressure is real and ongoing. Stay informed through your union (NALC, APWU, NPMHU, or NRLCA), know your contractual protections under Article 6, and make sure your personal financial picture is clear — especially if you’re approaching retirement eligibility.
Know your numbers. Use our free calculators to estimate your FERS pension, project your TSP, and plan your retirement timeline.
Open Calculators →Sources: Reuters (April 6, 2026), The Hill, Bloomberg/Transport Topics, EcommerceBytes, Federal News Network, Wall Street Journal.